Tell us about your visit:
Review not verified by RentalSystems* (Submitted: 1 Feb 2011)
We stayed at Belle Kaye with another couple for 3 weeks in January 2011: first night in 2 of the 1 bedroom suites, then moved to the 2 bedroom villa. We were misled as to the location and amenities of the villa in a number of areas:
- We were told that Belle Kaye was on a bus route. This isn’t quite the case. The nearest bus stop is a mile away near Gros Islet, so unless a bus has made a side trip up to Cap Estate you end up walking alongside a busy road to get anywhere. Return trips the bus drivers will usually go out of their way to dro p you off at Belle Kaye, but only for an additional (and sometimes exorbitant) charge.
- We were told the Villa was ‘further back on the estate’ and wouldn’t be bothered by road traffic noise. Further back on the ‘estate’ meant we were actually closer to the road than the main building, and with the road being a busy one we ended up having to keep our windows closed at night with the a/c on to help drown out the noise.
- Nearest beach – we were told was a 10 minute walk. More like 15 going there, and 20 minutes back because it was mostly uphill. This beach was a lovely beach, but no washrooms or other facilities whatsoever, and much to our annoyance we ended up with sand fly bites that took a long time to heal. Pigeon Island Beach was a bit longer of a walk, but at least had some amenities.
- Were told that Rodney Bay/Reduit Beach was a walkable mile away: more like 2.5 miles so we ended up taking the bus when available, or a taxi otherwise. If staying at Belle Kaye you really need a vehicle (that is if you are comfortable on driving on the left hand side of the narrow roads, hills and roundabouts).
- The website led us to believe we were getting a ‘luxury’ villa. Note that most the pics shown are of the 3 bedroom upper suite or the one bedroom suites (the only interior pics of the villa showed the kitchen/dining area and the large bedroom) This was far from luxurious as the living & dining area had uncomfortable furniture crammed into too small of an area the one bedroom was ridiculously oversized with the 2nd bedroom uncomfortably small and awkward.
- First 3 days we were in the Villa, the fridge wasn’t working properly. By that time some of our food was spoiling and the only way to get a cold beer was to put it in the freezer for a while. The owner, Eroy, had a repairperson come take a look at it, but didn’t fix it. It wasn’t until we discovered that the interior light was staying on all the time & heating up the interior that the problem was ‘fixed’ (we removed the bulb for the duration of our stay).
Be aware that:
* a gas barbecue is only available when Eroy borrows one from a friend (even then we didn’t get any bbq utensils until we’d had the bbq for a week)
* not all windows are screened and we found mosquitoes were a problem
* maid service is non-existent. We were led to believe we’d have twice weekly cleaning and change of linens & towels. This was actually just a supply of clean linens/towels. After many requests we finally got our floors cleaned after 2 weeks. We were only supplied with a 3’ broom that was falling apart which, once we complained, was replaced with a dust pan & hand brush set. On a further complaint we finally got a full size broom. Other basic cleaning items are not supplied.
* you are not allowed to hang out any wet bathing suits, towels, etc. on the balcony railings as Belle Kaye is part of the Cap Estate area and their rules prohibit this. You are expected to hang anything on the single retractable line in the shower to dry or use the clothes dryer. As we were diving while on St Lucia, it was impractical for us to hang our towels, wetsuits, and diving equipment on this small line. So we used the patio furniture to drape things on, and for a short time period would hang some things to drip dry on the chain link fence at the back.
* the stereo didn’t work (although Eroy assured us it did, but that it was finicky to use)
* if you wish to read in the evening, there is not enough light in the Villa to do so, as the wall lights are very low wattage and the bedside table lamps are small.
* parking is limited – we used our parking spot as a patio as the veranda on the Villa is too narrow to sit around a table
* telephone – will accept incoming calls, but for outgoing you’ll need to purchase credits
* the view from the Villa is mostly the parking garage under the main building, although from the 3 bedroom condo is very panoramic
* the ‘fully equipped’ kitchen was lacking in a few areas – no ice cube trays (if there are any there, is because we purchased them for our use), only 1 serving bowl, and the coffee maker was actually a European style coffee press (which is fine if that is what you expect)
* small insects (ants?) were in the cupboards so we kept all our dry goods (cereal, crackers etc) in the fridge. Eroy supposedly sprayed the cupboards, but it did little good
* outdoor furniture was very flimsy white PVC. We were told the set at the Villa was relatively new, but after using it for a week the chairs were already starting to split. Peter, the caretaker, eventually brought his own chairs from home for our use.
Things to commend:
• nicely kept grounds
• reasonably comfortable beds (although they are only double size), with good quality sheets and nice coverlets
• nice pool, although it could use more loungers (only 2), and additional patio tables & chairs (only 1 table w/4 chairs for everyone’s use)
• wireless internet was reliable
• Eroy (owner) and Peter (caretaker) were hospitable - took us to the Gros Islet Friday night Jump-Up (fish fry), held a beachside bbq for all the guests one afternoon, and were generally helpful in giving us information about the area.
On retrospect, we should have stayed in the main building in the 1 bedroom suites where we would have had more living space, a better outdoor space by the pool, been quieter and better to catch any evening breezes, rather than in the 2 bedroom Villa (price would have been the same also). But even then, it wouldn’t have made up for the many shortfalls.
Review submitted by Joan from Bedfordshire, UK (Submitted: 29 Jun 2009)
We enjoyed our stay the second time around just as much as the first. Definitely my place to stay when I visit St Lucia
Review submitted by June from England (Submitted: 19 Jan 2009)
My friend recommended Belle Kaye to me and it was just as she said it was. I have never spent a Christmas away from the UK before and I did not know what to expect. I can certainly say that it was one of my best. The Christmas dinner that was laid on was a real treat.
That was great, Belle Kaye
Review submitted by Lesma from Grenada (Submitted: 19 Jan 2009)
I stayed at Belle Kaye before and it was just as good this time round as it was the last.
Keep it up Belle Kaye!!!!
Review submitted by Merle from Florida (Submitted: 30 Dec 2008)
This was a lovely holiday in a lovely Villa. All the staff was so helpful and informative. The location was an ideal one. It was not too far from the main resort but it was far enough to be vaway from it all. I would definitely recommend this establishment to my friends and I would stay there again if I visited St Lucia.
Review submitted by Godfrey from London (Submitted: 5 Dec 2008)
This is a cosy delightful Villa and I really enjoyed staying there. I love the location and I was looked after very well by the Belle Kaye staff. I definitely recommend this Villa to anyone who wants to be located somewhere quiet but close to the ammenities.
Review submitted by Lascelles from St Anns, Jamaica (Submitted: 29 Oct 2008)
I had a fantastic time in St Lucia. Everything was perfect and I cant wait to get back there. When I do I shall definitely be staying at Belle Kaye. It is my ideal accommodation. The staff was very friendly and attentive. My Villa was so well presented and clean.
Thanks for making my holiday a memorable one.
Review submitted by Locksley from London (Submitted: 13 Sep 2008)
My party chose this property because of its close proximity to the Championship Golf Course and we were not disappointed. The Belle Kaye staff was very friendly, welcoming and informative. The property was very close to all the amenities and we made extensive use of the newly opened Landings Marina, especially their health spa, which is less than ten minutes walking.
We plan to definitely return to this property again.
Review submitted by Louison from Fort-De-France (Submitted: 26 Jul 2008)
It is a quiet place. The villa is well furnished and has enough space. Cooking is easy. We recommend for a familly or a group of friends.
Review submitted by Thomas from Derby (Submitted: 17 Jun 2008)
We had a fantastic time this time round in St. Lucia. We have been visitors to the Caribbean and the Island on many occasions, usually staying in all inclusive accommodation. We thought we would try the self catering route this time round and I can honestly say that we were not disappointed with our choice of Belle Kaye. On our arrival we were warmly greeted by the Property Manager, who showed us to our accommodation. We were most impressed by the furnishing of the apartment which is definitely up there with the five star accommodation establishments we have visited. The apartment was well equipped and comfortable and the views were lovely. Belle Kaye is definitely value for money. I believe the construction of a pool was due to commence shortly after our departure which would indeed enhance the property and provide even further value for money. I would highly recommend Belle Kaye, in fact I will be booking my accommodation for the Jazz Festival next year, at Belle Kaye.
Review submitted by Maureen from London (Submitted: 6 Jun 2008)
The purpose of my trip to St. Lucia was for business and I therefore need to be in comfortable accommodation. On entering my apartment at Belle Kaye, I knew immediately that I had made a good choice. The property was more than expected considering the nightly rate being charged. It was clean and I looked forward each evening to 'returning home' after a hard day's work.
Both the lady managing the property and the on-site caretaker were very friendly and most helpful.
I shall be returning to Belle Kaye again whenever I visit St. Lucia, whether on business or for a holiday.
The owner of the property could teach some other property owners I've come across before a thing or two about giving value for money when it comes to providing affordable, pleasant and comfortable holiday accommodation.