We gave the management 2 hours notice that we were arriving, thinking that they would prep the villa for us prior to our arrival. Things like turn on the AC, turn on the hot water tanks, etc but none of that was done.
When we arrived there was a very strong sewer/garbage odour in the two upper floors of the villa. The management people advised us to flush the toilets and get the water flowing in the showers. This did help and it seemed to clear the odour.
It was also disappointing that the villa was not clean. The floors had not been swept and there was broken glass and hair all over the floor in the living rooms. We did ask the management for more drinking glasses and towels as we were a group of 9. It took a couple of days but they did provide us with what we asked. There was no wireless internet but the condo complex close by allowed us access for a charge which is supposed to be included. ( the owner of the villa advised us of that so dont pay like we did)
The villa is beautiful and very well laid out. The location is in a quiet area of Altinkum, about 3 km to the beach. Great restaurants and markets are all close and within walking distances.(1 km or so ) If you dont have a vehicle, purchase the welcome pak so you have some necessities in the villa for your arrival.
I am a travel agent and although we had some expectations that werent met upon our arrival, the management were very accomodating and corrected our concerns fairly quickly. I have been correspondng with the villa owner and they have been more than gracious with rectifying our concerns.
I would definitely recommend the villa and the value is exceptional.