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ID: 40 Category: Questions about booking
 
Q.
What exactly is the booking procedure?
A.

Go to 'Price/Availabilty/Book'.   Enter your dates and click 'Continue' to make a booking request. 

Our owners are alerted by email and sms text message, and will either accept or decline your booking. If the booking is accepted you will be notified via e-mail. If the property is marked as Instant Confirmation then this step occurs immediately and you get an automated email giving you instructions on how to pay. Our owners require their customers to pay a deposit on booking followed by the balance prior to taking occupation. If the booking is a late booking you may also be required to pay the balance at the same time as the deposit. 

Most will also ask for a breakages deposit at the same time as the balance is due. The exact amounts and timing will depend on the individual owner and the timings will be clearly presented to you on screen and by email.

The deposit/full amount must be paid before the said due date to secure the booking. After payment of the deposit you will both have access to each others contact details

Once the balance has been paid you will receive an e-mail containing arrival/key collection instructions so that you can access the property

  If this doesn't fully answer your question,please let us know so we can improve this answer
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