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Apartment rental in Villamartin Plaza , Villamartin, Orihuela - Torrevieja, Costa Blanca - Alicante, Spain |
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33 Lomas Del Golf (Ref:
3672)
Self catering apartment in Villamartin, Spain |
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Review submitted by steven
from worthing
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(Submitted:
08/11/2009) |
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| "All in all a great base for some sun. Even better if you play golf with what looked a great golf club on the doorstep. Quite a way from the beach but as we had a car this was not a problem. The local contact Sharon looked after us very well and nothing was too much trouble for her. Both the appartment and the grounds were both clean and well kept. The appartment was well stocked with items to make you feel at home."
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Review submitted by N
from N/A
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(Submitted:
06/08/2009) |
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"Firstly, i would just like to state that the money me and my party paid for the villa was of excellent value especially for the time of the year we visited. However, as clearly stated the apartment is not fully air conditioned and is only air conditioned in the biggest bedroom therefore everywhere else in the apartment is extremely hot plus there is not a safe. Also the walking and driving distances stated on the places to visit are not acurate they are much further than we were lead to believe.
As we did not arrange any transportation with villarenters we were shocked to find that the area manger had drove to the airport and take us to the apartment, after i explained that i had already arranged transportation the area manger was rude to me and practically slammed the keys into my hand. After that "pleasent" insodent once arriving at the apartment the area "manager" also failed to make us aware that the was an activated alarm which we had no idea how to deactivate. There is clearly a lack of communication.
On a more positive note, the apartment is very clean and met the needs of our party. I would be tempted to return purely due to the price and The Plaza which has a bar/restraunt tailored for everyone.
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Owner reply:
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Thank you for the review, we appreciate feedback either positive or negative, as if we dont know what the problems are, we cant improve our service to our customers. We are pleased to note that the apartment is good value and clean, as these are vital for self catering premises. The apartment has fans in every room, we usually leave the bedroom door open which we find circulates the cold air to keep the apartment cool. But in August it is nigh on impossible to get the room like a fridge, as the door to the apartment is usually left open, and the pool is there to cool visitors down. Guests to the apartment are always given instructions on how the alarm system works. I will re-iterate this request to the keyholder to ensure this doesnt happen again. As to the travelling distances, we have gauged this from our own experience, and find that they are accurate. If some guests are elderly or have small children this will impact on time/distance. The transport issue I can only think is a breakdown in communication, we arrange transfers from airports, and they are carried out by the keyholder! As is the norm in Spain. Finally we have never had a complaint about the keyholder before, as can be seen from previous reviews, he has assisted us for several years now, a possible clash of personalities!
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Review submitted by andy
from whitley bay
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(Submitted:
28/06/2009) |
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| "excellent property in well maintained secure area.fantastic beaches close by but car def required.details of local petrol stations would be useful to car hirers so they dont get stung by rental co.I could not find one in vacinity of airport."
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Review submitted by Andy
from Farnborough
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(Submitted:
02/09/2008) |
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"The apartment was well presented and had all the necessary things but could have been in a nicer part of the complex as the picture does not quite show where it is and what facilities are around.THere was a lack of local shops and we drove to the main supermarket as you could not walk easily.The main issue were the pools though well maintained through the day they accumulated a lot of rubbish na dsome very nasty things as well.THe accomadation was ok but the resrt too packed in and in the middle of nowhere."
Owner reply:
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Owner reply: We always welcome reviews, but on this occasion would like to point out the following. Our brochure quite clearly states that the shops are a 10 min walk or 5 minutes in the car. We always recommend for clients to hire a car, for shopping and to get to the beach. The nearest bars and restaurants are 5 mins through the complex. The complex is a well developed holiday home area, all the apartments are identical in appearance, and no part of the complex differ from the next. Our apartment has a pool directly outside, and as the reviewer pointed out these are cleaned everyday. We pay to have this done daily for all pools on site as part of our maintenance contract. As August is a busy time, you will find by the end of the day the odd insects, and odd rubbish around, but that is down to the people on holiday not following the pool area rules. This is something we have no control over. The area is not remote it is in the Villamartin community with a championship golf course alongside, and 10 minutes walk to the Plaza with all the restaurants, pubs and clubs you could possibly want while on holiday. Overall we are glad to here that our apartment was well presented, and that the reviewer was satisfied with the overall holiday experience.
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Review submitted by Stefan
from Paris
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(Submitted:
21/07/2008) |
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| "We are fully satisfied with the apartment. Everything was good and in accordance with the description."
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Review submitted by Beth
from Billericay
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(Submitted:
13/01/2008) |
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"The location of the property was ideal for our needs and as described. The overall accommodation was good, however we did encounter a few difficulties.
The hot water heater took a very long time to heat up, had we known this we would have switched it on the night before. The electricity supply could only cope with one appliance operating at a time, e.g the kettle or a hairdryer, not both. The toaster was broken and the oven did not work."
Owner reply:
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Thank you for the last review, it is great to hear that visitors to the apartment agree that it is a wonderful location. That was part of the reason that we fell in love with the location and then the Murcia region. The apartment overlooks the pool, so children can play safely. There are local restaurants and bars two minutes from the apartment, or if you want a busier nightlife the Plaza is ten minutes walk. In regards the electricity this is a common problem in Spain and you just have to be sensible over the use of appliances. The electricity has been upgraded last year to enable more appliances to be used. But high voltage items like kettles and hairdryer can't be used at the same time, it will trip the fuse. I think a small price to pay for 300+ days of sunshine every year.
March 2008 - Having our manager inspect the property, the toaster and oven do work, and have been tested.
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Review submitted by Audrey
from Edinburgh
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(Submitted:
03/07/2007) |
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| "We had an ecellent holiday here. Ideal for children who enjoyed the pool greatly. The other owners were very helpful. We were met and taken to the property which was a great help. Most of the restaurants and local shops are within walking distance. If you do not have a car the local taxi service is very resonable. We would definately consider a return visit."
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Review not verified by RentalSystems*
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(Submitted:
08/05/2007) |
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"Thank you for the last review. We have repaired the door and it is in full working order. Painting completed in apartment. Full yearly maintenance completed last week, which we do every year. Jobs included new shower, shower curtain, general painting and repairs, new sun loungers. Glad to hear that having only one minor problem with the front door (due to wet weather over winter period) that the last guests in the apartment fully enjoyed their stay.
We always welcome our customers comments. Thank you."
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Review submitted by jeanette
from lomas de golf
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(Submitted:
20/03/2007) |
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| "a bit of main tenance needs to be done in side, front door had to be lifted up and opened and obviously rainwater had got in and wall was black. Could not fault owner he was most helpful. The only criticism I have is that it was upstairs , the photo showed the whole property and 1st floor apartment was not on description and I did not think to ask.
Location okay"
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Review submitted by Paul
from Birmingham
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(Submitted:
17/12/2005) |
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| "I stayed for two weeks and it was Great Value for money. Excellent villa and site. Booking for next year. Highly recommended."
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Review submitted by Dave
from St Albans
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(Submitted:
28/09/2005) |
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| "For the money, this is a great place to stay. The appartment was big enough for our 2 small kids, and there is so much in the area to keep the kids happy. The pool is nice. There are steps up to the appartment, which is not ideal for small kids, but not a major problem. The surrounding appartments in Sept were about half full, with the occasional noise disturbance, but nothing above what you would expect. Appartment is nice and clean on arrival. Would definitely recommend."
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Review not verified by RentalSystems*
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(Submitted:
10/01/2005) |
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| "All building work is now complete around the development. The only work being carried out is internal, so there is no noise. The new buildings are behind the existing apartments and so are not visible. In regards to the last review it did mention that even when the building work was going on there was little noise and it did not detract from the enjoyment of the holiday."
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Review submitted by Brian
from Norfolk
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(Submitted:
28/09/2004) |
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"I could not fault the service offered by your company either before and for the duration of our holiday. My only complaint would be that there is a lot of building work taking place in the area at the moment which did cause some disturbance early in the morning. However this did not stop us from enjoying our holiday and I would certainly use your company again.
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* Reviews with 'review not verified by RentalSystems' are testimonials that have been added by either the property manager or members of the public for bookings that have NOT been made via the RentalSystems booking engine.
Reviews with star ratings are customer reviews are reviews that
are from customers that have booked using the RentalSystems
booking system and are therefore verified that they are from
genuine customers who have stayed at the property. Only these
reviews have star ratings and contibute to the RentalSystems
Index.
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