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House rental in nuevo portil, Huelva, Costa de la Luz - Huelva, Spain |
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Casa Franklyn, Nuevo Portil, Costa Luz, Sleeps 6 (Ref:
63798)
Self catering villa in Nuevo Portil, Spain |
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Review submitted by elaine
from Wheathampstead, Hertfordshire
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(Submitted:
04/10/2009) |
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"We stayed from Sept 26 to 4 Oct 2009 and having booked this property based on the promise of having access to the communial pool, we were extremely suprised to find that the pool is actually closed and not accessable at all after 15 September each year ! We sent several text messages to the local agent querying this - but did not receive a single response from her.
The accommodation itself was clean and adequately equipped - but we felt we had been mislead about being able to use the communial pool and surrounding gardens which were also locked up."
Owner reply:
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i would like to stress that not once did the managing agent recieve an text message regarding the pool, only on the day before departure was any communication from the rentals after the agent contacted them.
the pool in previous years has always been open till the end of september, so will look into the situation.
sorry if it spoilt your holdiay - it certainly wasnt intentional.
but hope you enjoyed the Badimton that you were here for
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Reviews with star ratings are customer reviews are reviews that
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