The Ivy House is a large traditional village house in a charming Languedoc village. It is spacious-we particularly liked the large kitchen/living area on the ground floor, however, it could be a lot better.
The first problem is there is no parking immediately by the house, which is not mentioned at all until you get into the house and read the information in the property. The frontage is a narrow street, and formal parking is at best several hundred metres away. In fact as we learnt one can park a short distance down Rue Pampario-this would be helpful information before arriving! There were nice touches though like a bottle of the local-very enjoyable-Chateau Oupia and a welcoming card waiting for us.
The next problem was that after a long hot drive to get there and looking forwards to cooling off in the pool it was initially unusable as there was an algal bloom the pool was green and the water cloudy. We could not get mobile reception in the house to call the contact given to sort it out, and were too tired to get back in the car to drive around until we could. In fairness Malcolm -the contact- turned up the next afternoon, and not only set to clearing the pool but was a mine of helpful local information. We were able to use the (now heavily chlorinated) pool later on on the Sunday, and by the Tuesday it was blue again rather than green, but it never properly cleared so that the bottom of the pool could be seen before we left. There was a corner of the downstairs living area which was awash with cobwebs, hence with the pool the low cleanliness rating. Otherwise the property was clean.
The washing machine, and dishwasher were extremely tired applianced on their last legs. They did work but required cajouling, and a couple of the doors on the kitchen units had loose hinges so did not close properly (I fixed them, the units were good quality and it distressed me that with a small effort they could be fixed rather than risk being damaged).
This of course reads as a quite damning review, we would, however, both consider returning ourselves and recommend it to others as in the round it was an enjoyable place to spend a holiday, and with a little effort all of these niggles could have been fully addressed.